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About this Event

Community Meeting

  • February 23, 2021
  • 1:00 PM (EST)
  • Zoom

Communicating with customers: Customer Service (Part 2 of 2).

Practice with colleagues before you’re caught not knowing what to say to a customer.

How do you respond when someone wants an update on work everyday, or when someone doesn’t like your work. This is not a conversation about what to answer, as policies are determined by each business, but how to answer to portray confidence in your policies.   

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