News & Blog

The latest news and blog posts from the National Upholstery Association.  All members can read and comment on blog posts.

Industry Partners and Educator members are invited to guest blog for the NUA twice a year. Contact us if you're interested. 

  • June 06, 2020 4:17 PM | Michelle Minner (Administrator)

    Have you ever wondered what it would be like to write a book? How does the process work? How do you get published? Maybe you just want to get to know one of your favorite upholstery or soft furnishings authors? Join us June 9th for a webinar that’s a little different than our usual format. This time we invited four published professionals to join us and share some insight on the process of getting published. Their book topics range from furniture & automotive upholstery to window coverings. It will be an interview style event with time for questions at the end.

     Here's a little bit about our panelists:

    Amanda Brown

    In 2007, Amanda Brown left her day job and started Spruce, a furniture redesign studio in Austin, Texas. Her fresh aesthetic for interiors has garnered acclaim from publications including the New York Times, Metropolitan Home, and Southern Living. She produced her first instructional DVD, Spruce at Home, in 2011, and authored the “Upholstery Basics” column for Design*Sponge, as well as regular articles for and

    Amanda's book, Spruce: A Step-by-Step Guide to Upholstery and Design (Storey Publishing), was released in October 2013, a labor of love and comprehensive guide for all things upholstery.

    Shelly Miller Leer

    Shelly Miller Leer has been taking apart furniture and rebuilding it for over 20 years. Her familiar voice and easy-to-follow projects have worked their way through the hands of creators from novice to professional. HomeRoom is the studio home to her courses, workshops, and provides an event space for unique hands-on corporate and private events.

    Shelly’s writing and projects have been featured in ,,, The Huffington Post, The Indianapolis Star, Indianapolis Monthly Magazine,, Country Living Magazine, and others. In the late 1990's, Shelly designed and created a line of children's furniture and accessories for one of the first online children's furniture websites, She co-authored three books for; Make It: Mid Century Modern, Make It: Secondhand Chic and Make It: Hardware Store Chic.

     Additional publications :Digital Apprentice: Intro to Sewing & Upholstery & The Little Upholstery Book: A Beginners Guide to Artisan Upholstery

    Fred Mattson

    Fred Mattson began working on car interiors as a teenager in the 1970s by hand-stitching inserts into his own 1969 Oldsmobile and working on the cars of several friends in his neighborhood. Soon after opening a full-time upholstery business in 1980, Fred's auto trimming career expanded to sewing car interiors for many prestigious upholstery shops and restoration specialists in the Twin Cities, Minnesota, metropolitan area. Having earned the nickname Fearless, Fred works his magic on hopeless projects, restoring them to factory condition by fabricating missing parts and reconditioning the potentially hopeless.

    Fred now restores vintage American cars. His clients have won numerous awards and trophies and credit their wins to the high quality and correctness of detail of their interiors and convertible tops. Fred's other titles with CarTech Books include Automotive Upholstery & Interior Restoration and Convertible Top Restoration and Installation.

    Susan Woodcock

    Susan Woodcock owns Home Dec Gal, a home decor sewing resource and workroom. In 2017, Susan and her husband Rodger Walker founded Workroom Tech, a trade school for professional workrooms near their home in Tryon, North Carolina and they produce Custom Workroom Conference, an annual trade show and educational event for workroom professionals.

    Susan is an international speaker and instructor for Bluprint, and The Workroom Channel. Her publishing credits include Singer(R) Sewing Custom Curtains, Shades and Top Treatments, and First Time Window Treatments: An Absolute Beginners Guide. She is a member of the Window Coverings Association of America and the National Upholstery Association.

    To register for the webinar check your email from the National Upholstery Association email dated May 29th for the link.

     Webinars are for NUA members only, not a member join today!

  • May 28, 2020 8:22 PM | Michelle Minner (Administrator)

    Last week, our very own Jamie Facciola, Secretary of the Board, presented, “Circularity in Furnishings” to the Sustainable Furnishings Council as part of their Sustainability Essentials webinar series. It's a riveting presentation that is bound to make you rethink the furniture cycle and your part in it.

    The event promotion reads, "What we throw away is now the world's most abundant natural resource. Why aren't we using more of it as a production feed stock? Furniture is a durable good - intended to last a long time. Why, then, do we throw so much of it away. Join us for a discussion with Jamie Facciola, an award-winning social entrepreneur whose work on developing local solutions to circular economy challenges has been covered in BBC News, Fast Company and Greenbiz. She will share her most recent project, a photo mini-blog about furniture waste, and inspire us with a discussion. There is much potential in the opportunity to use what we already have, especially as we rebuild our economy in recovery from the COVID-19 crisis."
    Watch the recorded presentation.
    Learn more about the Sustainable Furnishings Council.

    Subscribe to Furniturecycle.

  • May 20, 2020 5:14 PM | Michelle Minner (Administrator)
       Written by Diane Montgomery


    Pattern matching is a love hate relationship for me.  I love the final results but it definitely takes more planning and time to correctly place and keep the continuation of a pattern going.  I feel that it is a disservice to both the client and the artist of the pattern to not give it the utmost attention.  If a client has chosen a patterned fabric I imagine it is because they were attracted to the pattern as a whole.  Wouldn’t it be a shame if it was chopped up?!

    When beginning a project that has pattern matching involved, I focus on what should be centered on the seat cushion (this is for most patterns) or what should be centered along the border/boxing of the seat cushion (this is for geometric, plaid, or checked patterns).  If your existing cushion fits well you can go ahead and cut out your cushion face.  If it doesn’t or if you are altering the padding of the arms and/or inside back, you can cut a large square with the front line of the cushion falling where you will want the final front line to be.  Place your cut cushion face lining up the pattern on the next pattern repeat.  You will then measure 1’’ up from your cut cushion edge.  This will take into account the seam allowance for both your face and border.  Then place the cut border lining up the pattern on the next pattern repeat.  In my example diagram, my nosing is 4’’ deep from the edge of the seat to the sewn seam of the decking.  I measure 4 ½’’ up from the bottom edge of the border to get the top line of my nosing (4’’ depth plus ½’’ border seam allowance).  The cushion and nosing are what everything else will go off of to keep the pattern continuous.

    The two biggest things to pay attention to, are including your seam allowances when measuring and always mark your centers.  I also love making the seat and back cushion continue the pattern.  To do this, I measure the depth of my back cushion (let’s say it is 3’’ deep) and work forward/down from the back of the cut seat cushion.  Place your seat cushion face lining up the pattern on the next pattern repeat.  Measure down 3’’ from the back of the seat cushion.  This will be the bottom line of the back cushion.  Once both cushions are sewn, stuffed, and in place, everything will line up beautifully!!


    Pattern matching is definitely a learning process and I am still learning.  I don’t get it perfect every time, but I do feel like it is my duty to try my absolute hardest to keep the continuation of the pattern going throughout the entire piece.  Yes it takes time, yes it takes extra yardage, but I promise it is so worth it and your client will be so pleased with your attention to detail.



    Diane Montgomery is the owner and upholsterer of Coventry Lane Upholstery.  She began upholstering at home in 2011, found an apprenticeship opportunity in Columbia, SC in 2012 where she worked until 2015.  At this time she moved outside of Nashville, TN where she opened and operates her shop out of her house.  Her projects include mainly residential furniture for both regular clients and Nashville designers.  Her work can be found on Instagram @coventrylaneupholstery 

     The National Upholstery Association is proud to present various viewpoints of our members and partners within the upholstery community. Perspectives (or opinions) will vary. This Blog is made available for general information; not to provide specific business, financial, or legal advice.

  • April 22, 2020 11:59 AM | Michelle Minner (Administrator)

    Written by Carla Pyle,NUA Board Member and Natural Upholstery educator & consultant


    I want to share a vision for Upholstery’s future, but first I want to acknowledge that things are far from normal right now.

    As I write this, we're under a ‘shelter in place’ directive – staying home due to the Corona virus pandemic. I’ve been so inspired by the support & generosity within the upholstery community - online meetups, conversations on social media, and just people reaching have out have helped many of us through these days of isolation.

    I have noticed, when I step away from the surreal buzz of the news & internet, that the world has slowed down.

    For now.

    People seem to be living more in the moment, and this gives me hope. When I look to my local community, I see neighbors uniting to help each other find on-the-ground solutions to our most pressing challenges, and I’m optimistic that we will recover and emerge stronger if we work on solutions TOGETHER.


    Beyond the immediate day-to-day challenges, my thoughts go to the BIGGER PICTURE.

    What changes are in store for the upholstery community and what adjustments will we have to make going forward? Of course none of us has the answer to that, but I'd like to offer some hope and an invitation.


    April 22, 2020 marks the 50th anniversary of Earth Day. This is a milestone certainly worth celebrating, though the sentiment may feel restrained given the current state of affairs. Looking back, we can acknowledge there have been great advances since 1970 (and more than a few contractions).

    When we consider the broader challenges facing the world – in health, economics and climate change – it’s easy to see that A LOT has to change, and quickly.

    I am heartened to see evidence that this question of transformation is sparking an explosion of innovative thinking in many markets on a global scale. At the same time, I’m perplexed by the scarcity of attention given to the changes needed in the upholstered furniture industry.

    How will the craft of UPHOLSTERY adapt to the unknowns as we emerge from this pandemic?

       How will we eliminate chemicals in our furniture that are compromising the health of so many people in their own homes and work places?

       How can we change economic incentives to benefit the people on the ground doing the work instead of rewarding top-down corporate lobbying interests?

       How do we intelligently handle the waste of resources that is rampant in the current ‘fast furniture’ economy?

    It turns out NATURE offers some answers that address these questions on a deeper level in the context of our current economic system. To illustrate, we need to take a simplistic approach.

    The LINEAR ECONOMY (what we have now)

    Our current economic system is LINEAR, meaning most goods fall into the ‘Take-Make-Dispose’ model. The bulk of cheap upholstered furniture provides a perfect example – a $250 sofa gets dumped outside college housing at the end of a school year. We all know that it’s just NOT SUSTAINABLE to throw millions of tons of furniture in landfills every year, essentially treating the environment as a waste reservoir.


    So how can we change this to a more sustainable system?

    Linear systems are a product of the industrial age, an age of growth and discovery that began in the 18th century, riding upon a misguided belief that human civilization must somehow conquer nature. Now, as we enter the second decade of the 21st century, it is obvious that human systems are well-advised to take a cue from nature and to see ourselves as INTEGRAL to the (circular) cycles of nature and the planet.

    As sustainability author Daniel Christian Wahl points out:

    “We are not supposedly ‘objective’ observers outside these systems, trying to manipulate them more effectively; we are always participants (who must) shift our attitude and goal to our appropriate participation in these systems, as subjective, co-creative agents.”


    The CIRCULAR ECONOMY (what is it?)

    The circular economy is not a new concept, its roots dating back circa the first Earth Day in 1970. What I like best about the circular economy model is that it seeks to build prosperity long-term. Here’s the best quickie (3 minute) video illustration I’ve found (from the Ellen MacArthur Foundation).

     ( video)

    The model encourages RE-thinking the current LINEAR (Take-Make-Dispose) economic system – moving away from depleting finite resources & producing toxic waste, and moving toward a CIRCULAR (Repair-Reuse-Renew) economy. It requires separating the biological ‘nutrients’ (derived of living systems) from the technical ‘nutrients’ (from non-living systems).

    This may not represent a quick fix for the challenges we face in the near future (I’d love to hear if there’s one out there). But it’s an excellent starting point.

    I love the INSPIRATION that shines through in this model, the way it frames the future in a POSITIVE way. It includes the tools we need to begin to move toward rethinking the operating system itself, and I believe the best solutions always grow from inspired thinking. The hard part is figuring out WHERE TO BEGIN on this unproven path, and accepting that we have to be in it for the LONG game.


    Considering the Circular Economy in the Context of Upholstered Furniture Waste

    The Two Nutrient Cycles:


    Circular Economy-nutrient cycles by MBDC


    1. Biological nutrients

    (universal example) Food waste is biodegradable. My backyard compost-to-garden system is a great example of this, cycling waste from kitchen > compost > garden > kitchen in a continuous circle. Nothing is wasted.

    (upholstery example) Certified organic cotton batting or jute webbing for upholstery would be considered a biological/agricultural nutrient. I have used both materials as mulch in my garden. I don’t use non-organic cotton materials due to pesticide + other chemical residuals present in the final product.

    2. Technical nutrients

    (universal example) Aluminum is infinitely recyclable and highly durable. Recycling aluminum requires only 5% of the energy used to make new aluminum from the raw ore.

    (upholstery example) Steel springs for upholstery is a perfect example of a technical nutrient. Steel is cheaper to recycle than to make new, and it doesn’t lose any of its inherent physical properties during the recycling process.

    3. What if it’s neither?

    The biggest challenge in effectively addressing upholstery waste seems to be the fact that you just can’t put it into simple black & white terms. What if a material is not biodegradable, nor does it fit the technical cycle requirements (like polyester batting or urethane foam laced with flame retardants)? Herein lies the complication. Bedding waste presents similar challenges. Both industries incorporate many layers of different materials into a single product, some of which do not fit neatly into either category.



    Breaking it down to the upholstery layers

    In the upholstery trade, reuse of high quality framing & soft layers is a the preferred option. Reuse delays the need to assign those materials to either a biological or a technical cycle for years or decades. The challenge lies in considering the point at which those materials reach the end of their useful life, and how they do or do not fit into the circular model:

    1.    A well-built furniture frame is the foundation that makes reupholstery possible. Wood is part of the biological cycle, and most metals can reintegrated as products in the technical cycle.

    2.    Traditional upholstery uses animal products (wool, horse hair) and plant products (coir fiber, cotton, sphagnum moss). In a circular model, these materials are considered biological nutrients at the end of their useful life, but until channels for effectively composting them are defined within a real-world system, upholsterers have no other choice but to toss them in the trash.

    3.    Modern upholstery most often uses synthetics (polyester, urethane foam, chemical additives) which currently have no value as technical nutrients. They are not biodegradable and certain chemicals like flame retardants, present a danger to health and natural biological systems, so it’s into the trash bin for those materials as well, once they can no longer be re-used.

    4.    Some modern upholstery uses natural fibers that are free of harmful chemicals (natural latex, wool & organic cotton) and ARE biodegradable. But again, the channels must be in place within a working system for the bulk of these materials to effectively return to the earth as biological nutrients at the end of their useful life.

    In Summary

    This radically SIMPLIFIED overview reveals some basic elements which must change if the upholstery industry is to lead the shift to a regenerative furniture economy:

    1.    Composting channels must be established to handle biodegradable materials

    2.    Toxins must be removed from the biological inputs at the manufacturing level

    3.    Synthetics must find channels through which to flow back into the system (or be replaced by biological materials)

    4.    There must be economic incentives that reward the professionals and those they seek to help (customers) on the ground, allowing for prosperity at the community level.


    Upholstery is a skilled trade that has defined eras in human history, inspired creativity, and preserved tradition through the ages. It has been answering the need to recycle, reuse and repair our furniture for generations, and will remain as a valuable player in defining the future of furniture in a circular economy.



    All of this plays into the National Upholstery Association's 2020-2023 Strategic Plan - specifically Goal #7, with objectives to:

        Advocate for legislative policy designating reupholstery as 'green jobs’.

       Promote inclusion of reupholstery within tax incentive programs.

       Support or lead education initiatives for reupholstery as a tool for elimination of waste within the furniture industry.

       Promote reupholstery as an intrinsic component of the circular economy.


    As an industry organization, NUA has great potential to make actual changes that will benefit its members and many more. Your voice and your unique perspective are important to the success of this collaborative effort. If you’re inspired to make a difference, please join us, and include ‘Sustainability Initiatives’ in your comments on the application. Thank you!

  • April 07, 2020 1:16 PM | Michelle Minner (Administrator)

    Nominations are Open for the 2020
    Board of Directors Election!!

     Up to 3 Directors at Large will be elected this year

    Do you have ideas for shaping the future of our professional upholstery industry? Do you know someone with expertise that will help us promote the trade? Nominate yourself or them today!

    The role of the Board is to set strategic direction for the organization, work with members to offer support and guidance on opportunities in educational programming, membership, public affairs, networking, and industry partnerships.

    We’re looking for the following skills:

         Industry experience and expertise

         Accounting and finance


         Public relations

         Event planning/fundraising

         Internet and social media

         Membership development


         Desire to be a future Board Executive Officer

    Each Board position comes with a 2 year commitment. Board members are expected to be available for monthly online meetings lasting about 1 to 2 hours. Directors also participate in committee activities and attend regular meetings of their chosen committee.

    If you have ideas about the direction this professional organization should go, now's your chance to make a difference!

    Submit your name or nominations today to:

     The election will take place on September 1, 2020.

     Questions? Send them to

  • April 01, 2020 8:11 PM | Michelle Minner (Administrator)
       Written by Bethany Wheaton


    Before air conditioning became prevalent in many homes, it was common to cover furniture with slipcovers during the summer. Sofas and chairs upholstered with velvet and heavy tapestry fabric were hot and uncomfortable to sit on, so ‘summer covers’ were made of cotton to protect the furniture. Today, slipcovers are a hot commodity, perhaps fueled by the ‘shabby chic’ design trend of the 1990’s. Designers and homeowners request slipcovers that are family and pet friendly, and easy to clean. With the increase in available slipcover training, fabricators are meeting this demand by  producing tailored, snug fitting covers, not just made of cotton, but performance fabrics and upholstery weight fabric as well. If you are looking for another revenue stream for your upholstery business, offering slipcovers will attract more customers and increase profits.


     Slipcovers v. Upholstery 

    Most chairs and sofas are able to be reupholstered, but the same may not be true for slipcovers. Wing back chairs, club chairs, Parsons chairs, and loose back cushion sofas are all good candidates for a slipcover. Pieces with a lot of decorative wood, or oversized rolled arms may be better suited for reupholstery. There is no tear down on a slipcover project, a huge time savings. It is possible to do the bulk of the work, pin fitting the fabric, in the customers home, then sew it in your shop and return to install it. Most chairs and sofas, depending on the number of cushions, can be completed in 1 to 2 days. Very little supplies are needed when fabricating a slipcover. Pins, welt cord, sometimes a zipper, and thread are really the only supplies you’ll use, contributing to the profitability. Slipcovers typically cost less than re upholstery. So offering them at your shop will expand your customer base.


    Selling a slipcover

    Some customers know they want a slipcover and will ask you to quote a price on one. Or they may have purchased furniture upholstered in muslin and the original slipcover is trashed and they need a new one. Present the fabric options and price. Easy sale. Other times, a customer may have sticker shock over the price of reupholstering a chair or sofa. If the original upholstery is in good shape, I tell them their piece is a good candidate for a slipcover, which can be less expensive than reupholstery. Many times they will opt for a slipcover to save a few hundred dollars. I explain the difference between upholstery fabric and cotton, present the benefits of performance fabrics like Crypton and Revolution and show them samples. Ninety-five percent of my slipcover business is upholstery weight fabric, averaging $60 per yard. I have an English rolled arm sofa with a white Revolution fabric slipcover, and a Parsons chair slip-covered in an inexpensive cotton/rayon blend from Big Duck Canvas in my showroom so customers can see how tailored and attractive a well made slipcover will look in their home. Presenting the reupholstery price first, then sensing objections over the cost, is a very effective way to sell a slipcover job. Another selling point is that a slipcover can be pin fitted in the home so they don’t have to be without their furniture for a couple of weeks.

    Materials and Methods


    Traditionally, slipcovers were made of cotton so the customer could take it off and wash it when needed. Many fabricators prefer cotton for this reason. After laundering, the slipcover is partially dried and put back on the furniture when it is still damp. This normally eliminates the need for ironing it. Getting it put back on correctly, and struggling with stuffing the cushions can be a challenge which is why I recommend upholstery fabric to my customers. If you’re making a cotton slipcover, the fabric should be cut into 5 yard pieces, washed and dried on the hottest cycle to pre-shrink it. It is reasonable to charge for this service.

    Upholstery fabric makes beautiful slipcovers. I’ve made them with chenilles, textured wovens and velvet. As long as the fabric is not too thick, drapes well and does not have a coating on the back, it should be a suitable fabric for a slipcover. Your customer will get all the benefits of upholstery fabric like durability, and a wide range of style, color and pattern. I recommend professional cleaning, just like they would do for their upholstered furniture. Some of my favorite fabric choices are Fabricuts Emere, a thin, grasscloth like Crypton at $84 per yard, and Ghent, a poly/cotton/linen with a slubby linen look that comes in 35 colors at $60 per yard. I also like Polenta by Stout, a Crypton poly/linen chenille with 2 colors at $47 per yard.


    Pin Fitting

    Slipcovers can be made by pin fitting the pieces together to create stitch lines, making a pattern of the chairs components or copying an old slipcover. Pin fitting is pretty straightforward, doesn’t take a lot of time and results in a tight, tailored cover. The fabric is anchored to the chair wrong side out and welt cord is pinned between two pieces to create a seam. Measuring the chair for fabric is similar to measuring for upholstery. I add two inches to each side of the cut for pinning and seam allowance. After making a pattern for the arm panels, I’ll sew those first. Decks can be pinned for mitering or square seams, then sewn to decking fabric.

    Some fabricators use the face fabric for the entire deck. The lower edge can be pinned with welt cord and attached to the frame with velcro once the cover is sewn. It’s easy to mark for skirt placement as well, if the piece gets a skirt.  Some pieces like barrel chairs that are smaller around the bottom than the top, or chairs with large rolled arms may need a zipper. The zipper location is marked at the end of the pinning process and is sewn in before attaching the lower edge cording or skirt pieces. If you can’t get the cover off, you’ll need to add a zipper in one of the OB/OA seams.  After pinning I remove the cover and take it to the machine.

    Sewing the slipcover

         A walking foot sewing machine is a necessity to sew through the multiple layers of a slipcover. At the intersections of seams, it’s not unusual to have 8 layers of fabric. All seams are serged before sewing the next seam for a neat appearance and to prevent fraying. Slipcover seams are sewn in a particular order to get the best result. The many training options available will guide you on sewing order.



    Fortunately there are many options available to upholsterers wanting to learn how to create beautiful slipcovers. Jeanelle Dech’s Fit-Like-A-Glove Slipcover DVD is a top notch instructional tool available from the Workroom Channel for $95. Jeanelle slipcovers a wingback settee with a floral Sunbrella jacquard and presents the order of pinning and order of sewing in a simple and easy to follow manner. You can easily create your first slipcover with this tool in your workroom.

    Kim Chagnon of Kim's Upholstery has three comprehensive slipcover videos available on her membership site. The blue club chair video teaches you expert pattern matching as well as pin fitting and sewing methods. Kim also offers a community forum and weekly live Q & A for members to post pictures and get detailed answers to specific questions.

    Workroom Tech in Tryon, NC offers a 2 day slipcover workshop a few times a year, taught by Emily Pettit. The workshop focuses on a Parsons chair but presents essential techniques you’ll be able to use on many different styles of furniture.

    Many slipcover fabricators are very generous with their time and are willing to teach new skills to those who want to learn. Reach out to someone whose work you admire and ask if they offer one on one training. You’ll learn a new skill and make a friend! Whichever training resource you choose will be a good investment. Beautiful slipcovers are a result of many factors including the order of pinning and sewing, and making cuts at obstacles or areas that don't have tuck in spaces. Good training will shorten the learning curve so you can be selling jobs after a couple of practice slipcovers.

    Slipcovers are a great revenue source for any upholstery shop. It’s a faster process than upholstery and easier on the body. From measuring, cutting, making welt, sewing the cushion, pin fitting, sewing the cover and adding velcro, a single cushion club chair can be completed in one day. The learning curve is relatively short as well. But the best part is putting the finished slipcover on the chair, tugging and pulling, certain it’s going to tear, and then it snaps into place! Tuck in the seams, stand back and marvel at your beautiful creation!

    Bethany Wheaton is the owner of Plymouth Upholstery & Decor in Plymouth Massachusetts.

     The National Upholstery Association is proud to present various viewpoints of our members and partners within the upholstery community. Perspectives (or opinions) will vary. This Blog is made available for general information; not to provide specific business, financial, or legal advice.

  • March 31, 2020 7:20 PM | Michelle Minner (Administrator)

    Written by Jamie Facciola, NUA Board Member and furniture waste consultant and blogger.



    The daunting COVID-19 restrictions of social distancing and shelter-at-home have put immense pressure on businesses across the country. Musicians are playing concerts at home, veterinarians are providing TeleVet mobile appointments, and restaurants are offering modified food and cocktail menus for pick-up or delivery. Not all services, however, require high customer interaction--like reupholstering furniture. This ancient craft tends to be tucked away in basements or busy workrooms.  So how is this behind-the-scenes industry coming to terms with the crisis? By harnessing technology, like everyone else.

    The first ever Upholstery Community Meeting was held on March 25, 2020. Hosted by the National Upholstery Association (NUA), around 40 upholsterers from across the country joined a Zoom video call to discuss how they’re adjusting to this new reality. I just helped a customer measure her furniture over FaceTime. It worked out well!” said Nancy Sargent, owner of Cobani Bleu in Nashville, TN.

    In an industry with a reputation for solitude, some shops are ready to double down on an inherent advantage during this time of unprecedented social distancing. “Let customers know pickup and delivery can be safe. We are open for business!” said Heather Taylor, owner of Custom Textiles in Burlington, CT.  .  Another owner who recently furloughed four employees was relieved that when it was time to return to work, the workroom was large enough for people to keep a safe distance.

    In a somber moment, one upholsterer expressed nervousness about the uncertainty of upcoming projects, especially ones with large hospitality clients who have recently laid off staff. Another area of concern was access to materials. “Without supplies we will all be shut down,” said Rhonda Shanahan, owner of The Whimsical Chair in Castle Rock, CO.

    The conversation segued into a celebration of depression-era furniture, as the group drew pride and inspiration from previous generations of upholsterers who famously made due in times of material shortages. Sprits were lifted again when attendees contemplated the potential for upholstery to pick up should the shift in the economy linger. The upholsterer who was nervous about losing larger clients mentioned a recent uptick from residential customers, who have been spending more time than usual at home. H. Taylor, noting a recent increase in emails from people looking to start new projects, said she felt hopeful.

    Should there be a lull in business, the upholsterers are already planning ahead: “What did my business need before this happened? What can I now carve out time for?” asked Cynthia Bleskachek, a Founding Member of the NUA and owner of The Funky Little Chair in Minneapolis, MN. Working on the business side of the business--tending to a website, editing product photography, and learning new video software—was a common strategy. “It’s time to be extra inventive,” said Claire Wright, owner of Cosecha Textiles in Friday Harbor, WA.

    Imagining a future beyond the weight and worry imposed by the global pandemic resonated deeply. In response to a question about the difficulty of finding sustainable materials, asked by Wright, as she contemplates shifting her business to focus more on sustainable materials, Carla Pyle, a Founding Member of the NUA, and owner of Natural Upholstery in Livingston, MT, unleashed group-wide optimism with her resources, commitment to exploring emerging materials (like mycelium), and her excitement for the circular economy.

    Attendees came looking for support as well as tactics to help them navigate this time of uncertainty. “We’re here for the mental health,” moderator Audrey Lonsway, Vice President of the NUA, said only half-jokingly. According to the NUA’s Instagram post, Upholstery Community Meetings will be held for as long as they are needed.

    “I think in general right now, looking after the health of your relationships (clients, vendors, students, strategic partners),” Bleskachek wrote in the Zoom chat box, “is incredibly important <3.” A sentiment that was echoed by many.

    Upholstery Community Meetings are scheduled for Wednesdays at 1pm EST.  To register visit the our COVID-19 page here.


  • March 25, 2020 12:46 PM | Michelle Minner (Administrator)

    written by Cynthia Bleskachek, NUA board member at large and owner of The Funky Little Chair


    In addition to current health concerns, as small businesses and solopreneurs most upholsterers are also feeling the stress of immediate job disruption and probable recession.

    To help you navigate that aspect of Covid-19, we’ve assembled some recommendations and resources:


    1. Take a beat. Before any action, take a deep breath. Have you navigated a financial setback before?  Can you have faith in your ability to do so again? Get in a good space and calm any racing thoughts before continuing.
    2. Assess the situation. Okay. NOW take stock of your finances. What are your fixed expenses? What can you reduce or delay? What revenue do you have in the pipeline? What’s your emergency cushion?  This is just an inventory - the most important thing right now is to make informed decisions, and to do that you need to be INFORMED. If you work with a financial advisor, connect with them to get their knowledgeable, objective perspective. 
    3. Review offers from the government that may  allow you to continue working. For example, the federal government and many states have extended the 2019 tax deadline



    1. Explore and test your capital access. IF you should need an infusion of cash, what are your options? The best time to think about this information is before you need it. Thoughtful consideration should be given to what you can do without borrowing, and how borrowing would later affect your business. But you’ll likely feel much better knowing where your safety nets are - and research is free. The U.S. Small Business Administration is always a good resource for discovering what’s out there, and at present they have information dedicated specifically to Covid-19. Another excellent resource is SCORE (this link takes you to the national page where you can find your closest chapter)
    2. Contact the people you regularly work with and rely on, such as your vendors and contractors. The goal is to be as flexible as you can - relationships are part of the long game. Ask for deferrals if needed. It can never hurt to ask what new options and terms might now be available. It’s in everyone’s interest right now to work together towards a positive outcome.
    3. Communicate with your customers - But don’t just send another email like all the ones you are getting. See what your clients might need and how you can fill that need if possible. Maintain the relationships you’ve worked so hard to build - continue to serve them and be part of their trusted team.
    4. Make a plan with your staff. Your employees need to know you’re monitoring the situation, so don’t disappear from their line of sight. Your plan should have an A, B and C. Making tough decisions may be necessary, so plan and share what you can in advance to keep everyone informed.
    5. Connect with your community online. In a time of social distancing we want to be careful not to fully isolate. This is not healthy for any of us. We need connections and since we are all in this together, we will recover and come out of this together. Find online gatherings that are supportive in your local and regional areas as well as across the country/world. Offer support as you can. Work diligently to not incite or increase fear and hysteria. This causes us to shut down and not be creative or to think in a way that will help recovery efforts later. 
    6. Think past the situation we are currently in. Start to create a Restart/Reboot plan. This is a plan that says how you will focus and what you will do when we are able to “turn our business back on.” What might this look like for your company? What changes do you need to make now to prepare for that?
    7. Prioritize self care in all areas. Physical, mental, spiritual and emotional. Give yourself the space you need and try to maintain healthy rhythms and habits.


    We hope this helps you to focus some of your energy during this uncertain time. Remember, as experienced problem solvers, upholsterers are well qualified to navigate the unexpected, even if we occasionally need a little help to do it! If there are ways we can assist, please reach out by emailing - and remember that these general recommendations are not meant to replace qualified guidance for your specific business.


    Thanks to Michele Williams of Scarlet Thread Consulting for assisting us in this action plan. Michele is an educator member of the NUA specializing in Profit First and business coaching for interior designers and workrooms. Watch for Michele on our 2020 webinar schedule and follow her on Facebook and Instagram



    The National Upholstery Association is proud to present various viewpoints of our members and partners within the upholstery community. Perspectives (or opinions) will vary. This Blog is made available for general information; not to provide specific business, financial, or legal advice. The Blog/Website, and resources given, should not be used as a substitute for advice from a licensed professional in your state.


                 Additional  links that may be of assistance:

  • March 06, 2020 1:29 PM | Nancy Sargent

    Join us on March 10th at 1pm ET for this month’s Webinar

     Once Upon A Hide: Everything You Always Wanted to know about Leather but were afraid to ask

    presented by 

    Crest Leather usa

    Lucio esposito, carla bluitt & ashley blume

    written by Nancy Sargent owner of Cobani Bleu The Art of Sitting Soft

    By the way, do you have an idea for a Webinar? Is there something you’d really like to learn? Or maybe you have something to share?

    Email the NUA at


    Did you ever wish, once upon a time, to work with leather? I sure have! It’s a little intimidating though, having never worked with it before. Leather just seems different. It’s expensive. How do you calculate what you need?  The sewing, what thread and needles do I use. Staples, ah, what if I mess up! Are you feeling the same way? 

    Take a deep breath!  Our NUA Industry Partner, Crest Leather USA is here to assuage all our concerns. Lucio Esposito, Carla Bluitt and Ashley Blume will share with us all the distinct and pleasurable attributes of working with hides.

    A native of Argentina, Lucio Esposito, grew up in the family tannery. He has extensive knowledge of both raw materials and the tanning process. Working with the flagship tannery in Italy, he provides strategic direction and vision for the company. Lucio launched Crest Leather USA in 2014. 

    Carla Bluitt is the Business Development Manager for Crest Leather. With her wealth of marketing and business acumen, she works with furniture manufacturers, workrooms and upholstery shops to ensure they are all equipped for success. Carla loves networking and educating industry partners and upholstery professionals.

    Ashley Blume is an integral member of the Crest Leather team as their Inside Sales Manager. In seeking out new upholstery partners, she is the go-to person to get your account set up, send out your swatch library and ensure it is up to date. She loves to explore innovative ways to reach customers while promoting the Crest brand. 

    This passionate and enthusiastic team is here to teach us everything we always wanted to know about leather but were afraid to ask. For instance:

    • Do you know how to calculate how much leather you need for a project? 
    • What about natural defects?
    • Why do some hides stretch?
    • Is there such a thing as performance leather?
    • What do the terms aniline, semi-aniline and pigmented mean?
    • What’s the difference between Brazilian vs. European Raw Material?
    • What is bonded leather? 
    • What should you be asking your leather supplier?

    If this isn’t enough, rumor has it that Crest will be giving away a couple of hides to webinar attendees! I mean seriously, how amazing is that!

    Are you ready to begin your once upon a time leather project? Be sure to sign up for this webinar and get ready to create a beautiful project. Adding leather to your repertoire will take your business to a whole new dimension. As an NUA Industry Partner, Crest Leather is here to support all your leather aspirations.  

    The National Upholstery Association is so grateful for the support of our industry partners, such as Crest Leather. Our industry partners encourage and support us and truly make the upholstery profession a better place to be. 

    Members, to sign up for the webinar check your email dated February 25, 2020, for the link.

    *Webinars are only available to NUA members. Not a member yet? Sign up here.

    We look forward to seeing you at the webinar and don’t forget to bring all your leather questions!

  • February 24, 2020 11:11 PM | Michelle Minner (Administrator)

    A Bold Vision for the Future of Upholstery is Here 


    Ashburn, VA, February 24, 2020-The National Upholstery Association (NUA) will present its first strategic plan on March 12, 2020 at 1:00 pm EST in a webinar hosted by NUA President, Rachel Fletcher. Ready to grow the American upholstery labor market, the plan lays out a roadmap to rebuild a skills training infrastructure. The NUA looks to form strong partnerships and collaborations within and beyond the industry to realize this growth. Emboldening the trade as a positive force for people and the planet completes the plan’s vision. This event is free and open to all. A live Q&A session will be available to attendees. 

    “With the NUA as a platform and the strong support we’ve received from the industry, we are ready to rebuild all that has been lost,” Fletcher said. “It is going to take some time, but we see a very bright future ahead.”  

    The 2020-2023 NUA Strategic Plan provides a high-level snapshot of the NUA organization, as well as an in-depth look at the seven areas targeted for growth, which are the heart of the strategy. Topics range from building a resource of performance standards for the industry, to supporting national and regional networking events, to aligning with sustainability initiatives at scale. The plan will be of interest to upholstery professionals and students, educators, industry partners and champions, and other stakeholders who support growing a thriving domestic upholstery industry that supports artists, entrepreneurs, green jobs, material reuse, and small businesses. 

    Founded in mid-2019 to inspire a rebirth of the upholstery profession, the NUA is already over 180 members strong. The NUA’s mission is to work together with the greater upholstery community to support and advance the field of professional upholstery. Membership is open to all categories of the upholstery craft: professionals, students, educators, and suppliers.

    Contact: Michelle Minner, NUA Public Relations,

    Related links:

    Register for the Webinar Here

    2020-2023 NUA Strategic Plan

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